The installation process is pretty easy but it’s the most important step for the tablet to work.
1.Connect your tablet with the USB cable included in the package
2.Download the tablet driver from our website, or install the driver from the on-board disk. If you want to install from the on-board disk, please follow the steps below: Open “My Computer” (Or “Computer”) — open “CD-ROM: Pen driver” — double click the “Tabletsetup_V4.exe” to open the installation program.
3.When the installation is finished, there will be a shortcut icon called “Graphic tablet” on the desktop, double click this icon to open the graphic tablet driver. Make sure the “tablet service” is running in the background for the graphic tablet to be fully functional.
What might go wrong when you use the tablet for the first time?
The USB port on the tablet is a Type-C interface, you can connect the USB cable without worrying about the upside or downside problem. It’s worth noticing that the USB port on the tablet was designed to be protected by the exterior shield, so it might be a little bit difficult to plug the Type-C side into the tablet interface for the first try. As long as you line up the cable and the Type-C port on the tablet, it will be a piece of cake.
Needless to say, another thing is to make sure the USB-A side is well-connected.
2.Why is the X-axis and Y-axis reversed when I draw on the computer?
The cause of this problem usually being the malfunction or missing of the tablet driver. First, please confirm that the tablet driver is correctly installed. If the it’s installed, then please open it and make sure it’s running in the background. Please try write on the tablet and try it again, the problem should be solved.
Another cause of this problem is that the “left hander” function is select and applied. Open the “Graphic tablet” interface and unselect the “left hander”, the moving direction should be normal.
Post time: Jun-20-2022